Fair Dealing

Being a trusted financial adviser means that the Senior Management of GYC is firmly committed to delivering fair dealing outcomes to all our clients.

We believe in nurturing a corporate culture based on our core values of integrity, care, excellence and trustworthiness. For our clients, this means that:

• We put clients' interests and monies first and will only recommend products and services that are suitable to our clients

• Our advisers are trained and competent in their respective fields so as to provide proper advice and appropriate recommendations to our clients

• Our advisers and staff will explain and provide the necessary information for clients so that they can make informed choices

• We will listen to our clients' feedback and ensure that any complaints are attended to promptly and effectively

If you feel that we have not met any of the fair dealing outcomes, please write to us at fa.mgt@gyc.com.sg. A member of our management staff will be in touch with you.